Frequently Asked Questions

We work with a wide variety of glass types to suit both residential and commercial projects. This includes safety glass, laminated glass, toughened glass, decorative glass, and energy-efficient double glazing. Learn more about each type here. For insights into Australian glass selection and installation standards, refer to the HIA’s guide on glass in buildings.

Yes, our glaziers are fully trained and experienced in delivering services to the highest standards of safety and quality. We use Australian Standard-compliant materials and installation practices, as recommended by the Australian Glass and Window Association (AGWA). Every job we do meets national compliance guidelines and industry benchmarks.

Absolutely. From custom mirrors and shower screens to large-scale shop front replacements, we provide bespoke glass solutions tailored to your space, design vision, and budget. Contact our experienced team can also advise on the most suitable glass type for your needs.

As a family-owned glazing business, we combine expert-level craftsmanship with personal service and honest communication. Unlike some larger companies, we take the time to understand your unique requirements and ensure minimal disruption during installation or repairs. Whether you’re after glass repair in Sydney or a full window/door replacement, we bring the same level of care and quality to every project!

We service a wide range of areas across Sydney, including the Inner West, North Shore, Eastern Suburbs, Sutherland Shire, and more. If you’re unsure, just contact us!

We aim to respond promptly and can usually schedule an on-site quote within 24–48 hours, depending on your location and the type of work needed.

No — we offer free quotes and consultations across Sydney. Whether it’s a small residential job or a larger commercial project, we’ll assess your needs, provide expert advice, and provide an obligation-free estimate.

We understand that glass emergencies can happen at any time. While we’re not a 24/7 emergency service, we do our best to assist with urgent repairs when availability allows. If you’ve had a breakage or need fast help, give us a call on 0413 233 258 and we’ll let you know right away if we can attend promptly.

The time required depends on the type and size of the job. Most standard installations — like shower screens or window replacements — can be completed within a few hours to a full day. Larger or custom projects may take longer, but we’ll always give you a clear timeline before we begin. We aim to work efficiently while maintaining high-quality results.

Warranty terms can vary depending on the type of glass and the specific product used. We always aim to use high-quality materials and complete our work to professional standards. If you have questions about warranty coverage for your particular job, we’re happy to discuss this with you before starting the work. Contact us to find out more.

Signs that your glass may need to be replaced include cracks, chips, fogging between panes, or significant wear and tear. If you notice any of these issues, consult us to assess the situation.

Absolutely! We offer a range of energy-efficient glass options designed to improve insultation and reduce energy costs. Our team can help you choose the best products for your home or business.

Regular cleaning with a non-abrasive cleaner and soft cloth will keep your glass look pristine. Avoid harsh chemicals and tools that could scratch the surface. For more specific maintenance tips feel free to ask during consultation.

In many cases, yes. Our glaziers have experience sourcing and matching a wide variety of glass types, tints, and finishes. We’ll do our best to ensure any new installation blends seamlessly with your existing glasswork.